Hello Metalworking Nation! On today’s episode, we bring you part two of our interview with Nicole Wolter, President of HM Manufacturing. Last week we heard about a dire situation within HM Manufacturing that rocked the family business to it's core. On this episode, Nicole shares how the company recovered, implementing new procedures and processes to help lift HM to where they are today.
[02:00] – e-Commerce
[06:03] – Social Media
[06:40] – Customer Terms in 2017
[10:49] – TMA Education Foundation
[16:00] – Dig A Little Deeper
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