In this week’s episode of MakingChips, the MakingChips team discussed the health of the entrepreneurial operating system (EOS). Within the conversation of talking about business practices, Nick brought up a business practice that I believe to have a significant impact on how we successfully and efficiently operate in business.
“In our business units, we have a business unit manager who fills more of what EOS calls the integrator role. He’s more like in the day to day, keeping the structure together, managing the day-to-day business - more of an operational, procedural type role… more of a manager.
His counterpart, as the two leaders of each unit, is a business development leader. That person fills more of a visionary role. He’s more ‘What’s the next big thing?,’ ‘How do I solve this big complex problem,’ ‘Where am I going to find the next big opportunity in the field,’ and more of a visionary.”
Collaborating is a good thing and not something we should avoid if we wish to continue to grow as a company.
Collaborating in business can lead to a boost in potential and leverage through some key aspects. You can build advantage through networking, creating business opportunities, fresh insight for a new perspective on a new project, and diversity is crucial.
I know networking is not everyone’s favorite part of the business. Going to events and forcing yourself to make connections with people you are not familiar with can feel daunting for a lot of folks. Although this is not always an enjoyable task for everyone, it is one of the most foundational parts of growing a business.
Whether you are a suit and tie event or a casual get together, networking creates business opportunities that can establish leverage. Having someone on your team that not only enjoys networking but thrives amidst other leaders can bring about a whole new stage in your business. A team member that’s not only great at what they do but enjoys doing it makes it easy to delegate and elevate, a key principle in running your business with the EOS system.
Diversity can look and sound a little intimidating. We all drift towards working with people similar to us naturally - we understand them, know what makes them tick, and can predict their thoughts and actions. While this may seem like the easiest route to go in, it can also be the most dangerous. A company that only hires people that are similar to them can create a singular narrative for their company. Someone who is not necessarily the company’s “brand” can be risky, but I challenge leaders to think of ways that can be beneficial. Diversity can create a more extensive conversation surrounding manufacturing while also increasing productivity. Collaborating with a diverse group of people can create a diverse group of consumers as well. In fact, we’re finding that companies that are more diverse are actually more profitable.
As we bring in a melting pot of creatives and builders, we have to make sure we are prepared to accommodate language barriers and cultural traditions.
Having fresh eyes and a new perspective on a new project can help you find just what you missed in your analysis. Working with your team increases collaboration and breaks the brainstorming process wide open. Additionally, while you might recognize a problem, you might not always know how to solve it. Everyone on your team is unique and has different skills, backgrounds, and experiences. Leverage this into finding new, more efficient and effective ways to complete your tasks on the shop floor.
Delegating & Elevating
While I’m sure there are some of you that thrive on 60 hour work weeks, we want to encourage you to look at more sustainable options to keep your business moving forward. That’s where the EOS kicks in.
Alright, we’re going to task you with a chore now - directly from the EOS handbook.
Write down everything you do within your day… yes, everything. Once you have your list compiled, take a deeper look at these tasks and assign them into one of four categories.
- I love it and I’m great at doing it.
- I like it and I’m good at doing it.
- I don’t like it but I’m good at doing it.
- I don’t like it and I’m not good at it.
Delegate and Elevate!
Follow along with our free worksheet to organize your tasks.
Start with that fourth bucket. What on your list are you not good at doing and don’t enjoy doing? Is there someone on your team that could do it more effectively? Don’t hold it to yourself convincing yourself its your responsibility alone. That’s why you’ve built a great team around yourself. It’s just good business.
Start Small & Trust Your Team
When you’re used to doing everything yourself, it can feel intimidating to start letting others take over. Start by taking smaller tasks out of that fourth bucket and assigning them to your team. Space it out and check their performance as time goes on. Do they fully comprehend the task? Do they want the task? Are they capable of completing the task? If all three of these were a resounding yes, you’re on the right track.
Finally, more than ever your company needs your trust. Your company won’t be able to sustainably grow if you’re taking too much on your own plate. They need you to be a leader and they’re trusting you to keep the lights on and the machines running. Return that trust and allow them to help you with the important tasks that make the company not only grow, but thrive.