Thomas™ is another marketplace where buyers can search among 500,000+ different North American suppliers using 193 different filters in 70,000 different categories to quote jobs. Their goal is to help buyers and suppliers get the job done. The President of Thomas™, Shawn Fitzgerald, is an executive and leader with a history of building teams, packaging products, scaling processes, and...
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Crystal Van Vleet is a skilled industrial marketer, technical designer, 3D mechanical animator, people manager, strategic planner, culture builder, and the 8th female CMTSE (Certified Machine Tool Sales Engineer). She is THE Director of Marketing for Advanced Machine & Engineering and the MakingChips Administrative Assistant. Crystal’s job has evolved extensively over her years with AME and...
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Michael Watkins and David Capkovitz are Principals at EBITDA Growth Systems, a consulting firm dedicated to helping organizations transform themselves into profitable companies. David started as a machinist in Indiana, after which he became a toolmaker. Shortly after that he started a business in manufacturing and building surgical implants and instruments. He sold that company in 2010—one of...
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Matt Carr is a manufacturer, inventor, welder, and the President of Storch Products and Aerotrust LLC. He works with talented and dedicated professionals who serve over 1,000 customers annually. Matt’s also had a difficult time replacing retiring team members. And according to the American Welding Society, the welding industry will face a shortage of about 400,000 welders by 2024. Matt found a...
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There are three sales tactics that many salespeople use all the time that they are doing wrong. Some of these tactics—when done correctly—can be productive and lead to successful business relationships. So what are these tactics? What should you do instead? Read on.
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How do you decide who the right customer is for your manufacturing business? How do you choose where to allocate your time and resources? The article, “Gaining Customer Traction: 5 Steps to Customer Growth,” covered some ideas that you can use to gain traction. In episode #314 of MakingChips, we talked about each of these points and how they could be applied to our businesses.
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After a full work week and four back-to-back business dinners, I was exhausted. I questioned how anyone could handle a schedule like that. It prompted me to think about the importance of time management, which we tackle in episode #313 of MakingChips. Here are five things you can do to better manage your life so you don’t find yourself a complete zombie by the end of every week:
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The movie, “King Richard,” shares how Richard Williams coached his daughters, Venus and Serena, to become the greatest female tennis players in history. It’s an unusual story that changed the trajectory of everyone’s lives. I wanted to share the takeaways I learned throughout the movie that can be applied to manufacturing businesses and leaders.
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In episode #311 of the MakingChips podcast, we cover how I implemented 5S at Carr Machine & Tool. So what is it? Why does it matter? How can it make your shop more efficient?
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Jason was surprised when his dad retired. He showed up and served clients every single day. He never thought he’d retire. Jason even offered him a job doing outside sales, solely paid on commission and he hasn’t taken the bait. He’s fully retired. But before he retired, Jason tried to pick his dad’s brain to learn everything he could. The median age of machinists is 45. Shops need to aim to hire...
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How do you handle a team member resigning? Do you have a formal exit interview process in place? What if you have to let an employee go—how would you handle the situation differently? These are all of the questions we processed in episode #305 of MakingChips.
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How do you create a bonus incentive program that drives action? If you want your employees to behave one way—but you’re paying them another way—there’s likely a disconnect, right? That’s why I implemented a bonus incentive program for my team at ZENGERS. The goal of the program is to: Promote and incentivize desired behaviors Drive specific results Reward those results Create an easy-to-manage...
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